A Billing Platform Built for Telecom Resellers
Founded in 2005 by Dr Paul and Susan Barrass. Still family run, still built for UK telecoms resellers.
The SAFE Billing Platform is telecoms billing software for UK resellers, developed and supported by Safe Online Billing Limited. It covers the work from carrier call records to collected payments: CDR import and rating, recurring charges, invoicing under the reseller's own brand, a customer portal and payment collection, with SAFE CRM as an add-on.
Who We Are
Paul and Susan Barrass founded Safe Online Billing in 2005, and it remains a family-run business. The platform is developed by the same small team that supports it, so a question about your billing reaches people who know how the system works.
Dr Paul Barrass
Founder & Technical Director
Paul has designed and built telecoms billing software for UK resellers for over 20 years. He oversees platform architecture, CDR processing and technical development.
Susan Barrass
Founder & Client Relations Director
Susan leads client relations, onboarding and day-to-day customer support, from a new reseller's first billing run to ongoing account queries.
Built for UK Telecoms Billing
The platform is designed around the way UK resellers bill, rather than adapted from general subscription software:
- ✓85+ CDR formats from UK carriers and wholesalers
- ✓UK VAT, including reverse charge for reseller transactions
- ✓Ofcom requirements on billing accuracy, price rises and complaint handling
- ✓UK payment methods, with Direct Debit through GoCardless and cards through Stripe
What the Platform Covers
CDR Processing
Carrier files imported and rated against your tariffs, with a pre-billing report of unallocated and unrated calls before invoicing. CDR processing
Recurring Billing
Rentals and subscriptions on their own intervals, with pro-rating for mid-period changes. Recurring billing
Payment Collection
Direct Debit and card payments scheduled from each invoice's due date. Payment collection
Customer Portal
A branded portal for invoices, usage and payments, with access set by profile. Customer portal
How We Work
Changes to the platform are released continuously and recorded in the changelog inside the platform, so improvements reach customers without waiting for a major version. Many of them start with a question or request from a customer, and the documentation is kept in step with what the platform does now.
Support runs during UK business hours. Depending on your package it is by email, or by email and phone, and it is handled by the team that builds the platform.
Safe Online Billing Limited is a UK-registered company (Companies House no. 05423587), founded in 2005 and based in the East Midlands.
See SAFE With Your Own Billing
Bring a sample of your carrier files and tariffs, and we can show how a billing run would handle them.